BOOKINGS & CANCELLATION POLICY
or on the phone: 0039 0558059255
Bookings are confirmed only after receiving a credit card number and expiration date (VISA or MASTERCARD) .
CHANGING YOUR DATES OF ARRIVAL AND DEPARTURE:
The dates of your booking can be changed providing there are avaliability for the new dates you request.
The credit card number should be a VISA or a MasterCard as we do not have AMEX,
The deposit requested when you reserve a room is 33% of the total amount due. (Minimum one night for bookings of one, two, or three nights which can be more in certain periods)
Semidetached Villa 'IL FIENILE' & 'LA TORRE'
The deposit requested to reserve Il Fienile is 50% of the total amount due, it is required to be paid at the time of booking/reservation. It is a non refundable deposit.
PRE-PAID Not refundable: There are some promotions which may be 'PRE-PAID Not refundable', these are normally accommodations sent at a discounted price which needed to be paid in advance. In this case the total amount of your stay will be debited when you make the reservation and it will not be refunded in case of cancellation.
We have often noticed that our guests prefer to pay by cash since they find it cheaper to cash the money from the bank machines than paying by credit card. Should you wish to pay by cash kindly inform us in advance. Small dicounts are avaliable for cash payments for booking made directly and not for special offers.
For the villa a security deposit might be needed
When the keys are handed over to the guests the latter has to pay a security deposit in cash and in EURO to the owner. The security deposit will be refunded at the end of the holiday less any deduction made for damage caused to the property or for any additional costs that were not included in the rental price.
In case a security deposit is not indicated on the web pages or not requested for any reasons , the guests are nonetheless responsible for any losses or damages caused to the property or its contents during the holiday. In the event of any damages the owner reserves the right to charge the holiday-maker the relative amount.